Terms and Conditions

Effective Date: [15/11/2025]

Welcome to The Indian Apparel. These Terms and Conditions (“Terms”) apply when you access or use our website, products, services, or place an order with us. By using our site or making a purchase, you agree to be bound by these Terms. Please read them carefully, as they govern your use of our platform and your relationship with us.

If you do not agree with these Terms, please do not continue using the website or place an order.

1. Eligibility

To use our website and place orders:

• You must be at least 18 years old.
• You must have a valid email address and contact number.
• If you're using the site on behalf of a company or another person, you must have the authority to accept these terms on their behalf.

By using our website, you confirm that you meet these requirements.

2. Use of Website

You agree to:

• Use the site only for lawful purposes
• Provide accurate and truthful information while registering or placing an order.
• Respect intellectual property rights and refrain from copying or distributing our content without permission.
• Not misuse the site by introducing viruses, attempting to hack, or using bots to access services.

We reserve the right to block or terminate access to users who violate these conditions or misuse our platform.

3. Product Information and Availability

We do our best to provide accurate product descriptions, prices, colors, and images. However:

• Colors may vary slightly due to different screen settings or lighting.
• Sizes are approximate and may vary slightly depending on the design or fabric.
• Inventory can change rapidly, and products may go out of stock unexpectedly.
• We reserve the right to change or discontinue any product at any time without prior notice.

4. Pricing and Taxes

All prices are listed in rupees and are inclusive/exclusive of taxes india

We may revise prices at any time without prior notice. The final price at checkout, including shipping and applicable taxes, is the amount you are required to pay.

In case of pricing errors or discrepancies, we reserve the right to cancel the order or adjust the amount. If you have already paid, we will refund the difference or the full amount, as applicable.

5. Order Placement and Acceptance

Placing an item in your shopping cart does not guarantee availability or price.

An order is considered confirmed once:

• You complete the checkout process.
• We receive full payment using a valid method.
• You receive an email confirmation from us.

We reserve the right to cancel or decline any order for reasons including product unavailability, payment failure, or suspected fraud.

6. Payment Terms

We accept secure payments through

• Credit/Debit Card
• UPI and Net Banking
• Wallets (Paytm, PhonePe, etc.)
• Cash on Delivery (available in select locations)

All payments are processed via trusted and PCI-compliant payment gateways. We do not store your complete payment information on our servers.

If you have a payment error or a failed transaction, please contact us.

7. Shipping and Delivery

We process and ship orders within [insert number] business days after confirmation. Delivery timelines vary based on location and courier service, but usually range between:

• 3 days for domestic deliveries.
• 7 days for international orders.
• Shipping charges, if any, are displayed during checkout.

Once shipped, you will receive a tracking number via email or SMS. Delivery delays due to unforeseen circumstances (like weather, lockdowns, customs clearance, etc.) are beyond our control, but we will assist wherever possible.

8. Cancellations

• You may cancel your order within 15 hours of placing it, provided it hasn’t been shipped. To cancel, email or call us using your order number.
• If your order has already shipped, cancellation is not possible. You may initiate a return instead (if eligible).

We reserve the right to cancel orders that cannot be fulfilled due to inventory or verification issues. In such cases, a full refund will be processed.

9. Returns and Exchanges

We want you to be happy with your purchase. Here’s our standard return/exchange policy:

• Return requests must be made within 7 days of receiving the order.
• Items must be unused, unwashed, and returned in original condition with tags and packaging.
• Custom-sized, made-to-order, or sale items are not eligible for return or exchange unless defective.

If approved, we’ll offer a refund, replacement, or store credit.

To request a return, contact us.

10. Intellectual Property Rights

All content on our website—including product designs, logos, photos, text, and graphics—is the exclusive property of The Indian Apparel or its licensors. You may not reproduce, reuse, or distribute our content without written permission.

Using our content without authorization for commercial or personal gain is strictly prohibited and may lead to legal action.

11. Promotional Offers and Coupons

From time to time, we may offer promotional discounts or coupon codes. These are subject to the following conditions:

• Valid only for the duration mentioned.
• Not redeemable for cash.
• Cannot be combined with other offers unless explicitly allowed.
• Applicable only on eligible products.

We reserve the right to cancel or modify promotions without notice.

12. Reviews, Photos, and User Submissions

If you leave a review or share photos with us:

• You give us permission to publish, repost, or share that content on our website, social media, or marketing materials.
• You confirm that the content is original, respectful, and does not violate anyone else’s rights.
• We may remove reviews that are offensive, misleading, or promotional.

13. Disclaimer and Limitation of Liability

While we work hard to provide a secure, accurate, and seamless experience, we do not guarantee that:

• The website will be error-free and uninterrupted.
• Product colors or descriptions will match exactly.
• Orders will always be delivered within the estimated time.

The Indian Apparel shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of india.

In case of a dispute, we will first try to resolve the matter amicably. If unresolved, the courts located in [insert location] will have exclusive jurisdiction.

15. Changes to Terms

We may revise these Terms from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our site means you agree to the updated Terms.

 

16. Contact Information

If you have any questions about these Terms & Conditions or need help, contact us:

Email: AyuEliteFashion@gmail.com

Phone: +91(84200)-42942 , +1(201)736-7512

We’re here to ensure your experience with us is transparent, fair, and positive.

(Note: Please ask the client for info regarding the highlighted sections.)